Questions of interest to you!
Frequently asked questions
At Al Khair Elevators Company, we are always keen to provide a smooth and clear experience for our customers, both before and after project implementation. That's why we've compiled the most frequently asked questions we receive from our customers, along with precise answers that help you make the right decision with confidence. Whether you're looking for information about elevator installation, maintenance, warranties, or technical support, you'll find everything you need here. If your question isn't listed, Feel free to contact us directly — our team is always ready to serve you.
General questions
Frequently asked questions
We offer a variety of elevators, including:
- Electric elevators for residential and commercial buildings
- Freight elevators
- Elevators for the disabled
- Escalators
- Panorama and glass elevators
All elevators are characterized by high quality, excellent performance, and compliance with international safety standards.
Yes, we provide regular maintenance services, including a comprehensive elevator inspection, troubleshooting, and replacement of damaged parts if necessary. Our goal is to maintain the elevator's efficiency and ensure user safety.
Installation time varies depending on the elevator type and project size, but typically ranges from 10 to 30 working days. We always ensure we adhere to the timeline agreed upon with the client without compromising the quality of implementation.
Yes, we have extensive experience installing elevators in existing buildings. We study the building's technical condition and provide the most appropriate technical solutions that ensure safety and efficiency without compromising the structural integrity.
Certainly, we work with the best global brands in the elevator industry, and we are keen to use certified components that guarantee high performance and long life.
You can easily contact us by phone, email, or through the contact form on our website. We will schedule an inspection and provide a detailed quote within a short time.
